The
more credible you are, the easier it is for you to both motivate your employees
to perform well and to implement unpopular instructions. You should therefore
work specifically on improving your credibility.
1.
You can’t please all of the people all of
the time – if you try to, you will fail and your credibility will be
damaged.
2.
Wherever possible, try not to
dash your employees’ hopes – if they
ask you for help, you should do your utmost.
3.
Avoid populism and check
when making decisions whether you can sustain them in the long term. Every
decision you have to retract undermines your credibility.
4.
See conflicts through. If
you avoid them, nobody knows where they stand with you.
5.
Admit openly to mistakes –
only then can you talk incontrovertibly about the mistakes of your employees.
In this context, exercise some self-criticism in order for criticism of your
employees to be more credible when the tables are turned.
6.
You need not communicate
everything you know. But if you do say something, you should be honest. If
what you say still turns out to be untrue, because you did not know otherwise,
say so.
7.
Do not demand of others anything
that you are not prepared to do yourself. After all, why should employees
work overtime or arrive on time if you don’t?
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