Recognition
and respect are the cornerstones of any employee-boss relationship. Anyone
wanting to manage people should aim for equality and esteem first and foremost
rather than rely on rigid hierarchies. The more sincere you yourself are, the
more you can expect from your employees in return. So go ahead and admit your
mistakes now and again; this shows not only courage and stature, it also
strengthens your position at the same time.
1. Be fair and remain neutralAlways
try to be fair, even in the presence of colleagues certain to go against the
grain. Try to remain neutral in conflict situations and exclude prejudices and
superficialities. Treating all employees equally is an important principle to
adhere to if you wish to avoid conflicts amongst your employees. Do not show
preference to anyone, even if personal friendships are involved.
2. Be open and draw up clear goals and tasksOpen
communication is key when it comes to preventing rumors and stopping employees
feeling scared and fearing for their jobs, particularly in times of crisis. Yet
openness pays off even on a smaller scale in day-to-day working life. Always be
clear and transparent when drawing up goals and tasks so that your employees
can follow what is going on and do not feel unable to do their job properly due
to a lack of information.
3. Show your employees you trust themThe
more you assign your employees responsible tasks, the more you increase their
motivation. Try for once not to be the person who wants to do everything themselves
and can only rest after making all the decisions alone.
4. Support your employees in emergenciesAs
a manager, your employees must keep you up-to-date on everything that goes on
but you too must also seek out information by speaking to specific employees
and demanding results. To really know what goes on in an office on a day-to-day
basis, to better understand workflows and to recognize where improvements may
be required, there is no reason why you should not get involved yourself at
some point, particularly when there is a need for you to do so and a lack of
manpower.
Source
Fachverlag für Recht und Führung
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53095 Bonn
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Fax 0228/35 97 10
www.vorgesetzter.de