The seeds of workplace change may come from the top, but take root from
the bottom up, according to a new study co-written by a University of
Illinois business professor.
The findings show co-workers create a local culture that wields
powerful influence over their colleagues when organizations try to
break from tradition and launch initiatives, said Janet Bercovitz, a
professor of business administration in the U. of I. College of
Business.
If most close co-workers embrace new ways of doing business, others
will likely get on board. But if most of those cohorts resist, others
are apt to follow that lead, too, even if it runs counter to their own
training, according to the study, “Academic Entrepreneurs:
Organizational Change at the Individual Level,” which appears in
the February issue of Organization Science.
While management directives can also sway employees, some may conform
only to please higher-ups, Bercovitz said. In contrast, she says
workers are more likely to actively embrace change modeled after
cohorts.
“What is key is that people are influenced by their social unit
more than generally acknowledged and that needs to be the starting
point when looking at how you make organizational changes,” said
Bercovitz, who co-wrote the study with University of Georgia professor
Maryann Feldman.
The study tracked nearly 1,800 faculty members at two university
medical schools to gauge participation in new programs that let
colleges pursue ownership and commercialization of inventions developed
with federal research funding.
Universities across the country are pushing the new initiative to help
boost revenues, but have encountered resistance from some faculty
members who contend their work should be open and available to all
rather than licensed to private parties, Bercovitz said.
Despite support from top administrators, the study found that faculty
members were influenced most by peers when deciding whether to follow
rules requiring them to disclose research findings.
“What we see is there’s a reversion to the local norm,” Bercovitz said.
The study found that individual attributes also play a part, and that
faculty members who trained at institutions with successful,
well-established disclosure programs are more likely to participate at
their new schools. That training, the study says, set an expectation
for their future career.
But the study says the influence of co-workers is so strong that when
faculty members join a workplace where practices differ from their own
training “they will conform to the group, rather than sticking
with what they knew from their prior experience,” Bercovitz said.
“Individuals who were trained to be entrepreneurial will revert
if co-workers are not engaged,” Feldman said. “Likewise, if
individuals did not train under entrepreneurial expectations, their
local group can catalyze a change in behavior.”
Bercovitz says the study’s findings of a “bottom-up
approach” to organizational change could help universities
seeking to lock faculty members into routinely disclosing their
research, which can bring in much-needed revenue and also attract more
research funding.
“It’s important to build a critical mass of people who are
behind a practice. If you do that, then it spreads,” she said.
Bercovitz says the findings also could help other businesses with
change by highlighting the intra-organizational social dynamics that
are involved.
“A university is actually much more institutionalized, so
it’s a harder place to change,” she said. “Faculty
have a lot of independence, so it’s not like companies where they
can just say ‘Do this or I’m going to fire you.’
”
The seeds of workplace change may come from the top, but take root from
the bottom up, according to a new study co-written by Janet Bercovitz,
an Illinois business professor.